Michelle Snipes joined CIIG in October 2014, bringing more than 26 years of customer service experience to the organization. As Office Manager and Executive Assistant to the CEO, she plays a vital role in agency-wide communication, employee engagement, and the coordination of both internal and external events. She also manages office operations, supports executive priorities, and serves as the primary liaison with strategic partners and vendors.

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Throughout her career, Michelle has built a strong reputation for exceeding expectations, improving processes, and delivering the highest level of service. She is deeply committed to educating and serving clients while fostering meaningful relationships and partnerships that strengthen both the agency and the community. Her positive outlook and people-first approach reflect her belief that success is achieved through collaboration and connection.

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Outside of work, Michelle enjoys spending time with her family and cheering on her youngest son, Tate, at his travel baseball games. She embraces each day with the mindset that life is too short to be anything but happy.